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Support and wellbeing

Your wellbeing matters

It's more than student accommodation, it's feeling supported every day.

Student life can be exciting, but it can also feel overwhelming at times. New place, new People, new pressures, it’s a lot to take on. 

At PfP Students, we’re here for the whole journey. Whether you’re settling in, feeling homesick, stressed about deadlines, or simply having an “off” week, support is never far away. 

Because where you live should feel safe, welcoming, and like somewhere you belong. 

Whatever you need, we've got you

We take student wellbeing seriously, not as an “extra”, but as part of the experience we create every day. Our approach is about more than reacting when something goes wrong.

 

It’s about building Communities where students feel: 

 

Connected, not isolated

Supported, not judged

Empowered to reach out, without stigma 

Students In Kitchen With Tea Studying

Your wellbeing. Our commitment.

A friendly team, with you day-to-day 

Our on-site teams help make your building feel like home. If something’s on your mind, we’ll listen, and help you find the right support. 

Community that makes it easier to belong 

Feeling connected matters. That’s why our teams organise a calendar of social and wellbeing events throughout the year - helping you meet people, find your rhythm, and feel part of something.  

Practical support when you need it 

We invest in training and partnerships so students can access the right help at the right time - and staff feel confident to support you. 

Person On Mobile Phone

Behind Every Door: Support at the scan of a QR code

We’re proud to support the Behind Every Door campaign in partnership with Student Roost and national mental health charity Chasing the Stigma. 

In our buildings, you’ll see Behind Every Door QR codes. Scan one and you’ll be able to access the Hub of Hope - a directory of 14,000+ UK mental health support services. 

So if you’re not sure where to start, you don’t have to figure it out alone. 

Access the Hub of Hope
Group Walking Indoor Campus

Support from the moment you arrive

There’s no “right” way to experience student life. You might feel fine most of the time, then suddenly things feel like a lot. Or you might need more support early on while you settle in. 

Either way, you can expect: 

  • A warm welcome, with People who care
  • Wellbeing activity built into building life
  • A Community designed to help you feel supported, not alone 

What wellbeing looks like at PfP Students

Our wellbeing support is part of our wider Student & Community Services, built around what students actually need, day-to-day. 

The includes:

  • Mental Health First Aid training for team members, helping our People respond with care and confidence. 
  • Behind Every Door mental health support, giving Customers quick access to trusted services through the Hub of Hope, with over 14,000 UK support organisations available by QR code. 
  • A year-round programme of social and wellbeing events, helping students connect and feel part of their Community.
  • A Student app that makes it easier to report issues, stay updated and find out what’s happening in your building.
  • A commitment to excellent Customer experience, recognised through Global Student Living Platinum Certification. 
Student Boy Talking Pen

You're not alone

If things feel tough right now, you don’t have to carry it by yourself. 

If you need support: 

  • Speak to a member of the on-site team 
  • Attend an event and connect with others 
  • Scan the Behind Every Door QR code and explore services through Hub of Hope 
  • Whatever you’re going through, support is there and it’s okay to reach for it. 

Discover our campaigns

At PfP Students, we’re committed to creating safe, welcoming places where you can thrive, backed by bold campaigns that improve student living and help everyone feel they belong.

Find out more